Titan Equipment & Tooling Sales Ltd.

Privacy Policy

This Privacy Policy (the “Policy”) governs the manner in which Titan Equipment & Tooling Sales Ltd. (“Titan,” “Company,” “we,” “our,” or “us”) collects, uses, maintains, discloses, and otherwise processes personal information in accordance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing or using this Website, or by providing personal information to us, you acknowledge and agree to the terms and conditions set forth herein.

1. Definitions

“Personal Information” means information about an identifiable individual, including but not limited to name, contact information, transactional data, and identifiers.

“Processing” includes collection, use, storage, disclosure, transfer, and destruction of Personal Information.

2. Collection of Information

Titan may collect Personal Information directly from users or indirectly through automated means. Information may be collected when users access the Website, create accounts, place orders, communicate with the Company, or otherwise interact with services.

Information collected may include, without limitation, identifying information, contact details, billing and shipping data, transactional history, and any other information voluntarily provided by the user.

Titan may also collect technical data automatically, including IP address, browser type, device identifiers, access times, and referring URLs.

3. Purpose of Collection

Personal Information is collected for purposes that a reasonable person would consider appropriate in the circumstances, including but not limited to: facilitating transactions, fulfilling orders, providing customer service, maintaining accounts, improving products and services, ensuring system security, detecting fraud, and complying with legal obligations.

4. Consent

By providing Personal Information, users consent to its collection, use, and disclosure as described in this Policy. Consent may be express or implied depending on the circumstances and sensitivity of the information.

Users may withdraw consent at any time, subject to legal or contractual restrictions, by providing reasonable written notice.

5. Use and Disclosure

Titan shall not sell Personal Information. Personal Information may be disclosed to third-party service providers where necessary to fulfill identified purposes, including payment processing (via Stripe), shipping, hosting, analytics, and communications.

Such third parties are contractually obligated to safeguard information and use it solely for authorized purposes.

Disclosure may also occur where required by law, court order, or regulatory authority.

6. Cross-Border Transfers

Personal Information may be processed or stored outside of Canada, including in jurisdictions that may have different data protection laws. Users consent to such transfer, storage, and processing.

7. Safeguards

Titan implements reasonable administrative, technical, and physical safeguards designed to protect Personal Information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of transmission or storage is completely secure.

8. Retention

Personal Information shall be retained only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Upon expiry of retention periods, information shall be securely destroyed or anonymized.

9. Accuracy

Titan shall make reasonable efforts to ensure that Personal Information is accurate, complete, and up-to-date as necessary for the purposes for which it is to be used.

10. Individual Access

Upon written request, Titan shall provide individuals with access to their Personal Information, subject to permitted exceptions. Requests may require verification of identity.

11. Cookies and Tracking Technologies

The Website utilizes cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and support marketing initiatives. Users may adjust browser settings to refuse cookies; however, functionality may be impaired.

12. Limitation of Liability

To the fullest extent permitted by law, Titan disclaims all liability for damages arising from unauthorized access, data breaches, or misuse of Personal Information, except where such liability cannot be excluded under applicable law.

13. Amendments

Titan reserves the right to amend this Policy at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Policy.

14. Contact Information

Titan Equipment & Tooling Sales Ltd.
[Insert Address]
[Insert Email]